Privacy Policy
Your Information is 100% Confidential

Our Commitment to Your Privacy / आपकी गोपनीयता के प्रति हमारा वचन

Arya Samaj Mandir Delhi (operating the website courtmarriagedelhi.in, phone 8506989134) understands how sensitive marriage-related information can be — particularly for love couples, inter-caste couples, inter-religion couples, NRI couples and any couple seeking a confidential ceremony. This Privacy Policy explains in clear language what personal information we collect, why we collect it, how it is used, with whom it is shared (in most cases — no one) and how it is protected.

आर्य समाज मंदिर दिल्ली (वेबसाइट courtmarriagedelhi.in, फ़ोन 8506989134) आपकी निजी जानकारी की संवेदनशीलता को भली-भांति समझता है। यह Privacy Policy सरल भाषा में बताती है कि हम आपकी कौन-सी जानकारी एकत्र करते हैं, क्यों एकत्र करते हैं, उसका उपयोग कैसे करते हैं, किसके साथ साझा करते हैं (अधिकांश स्थितियों में — किसी के साथ नहीं) एवं उसकी सुरक्षा कैसे की जाती है।

1. Information We Collect / हम कौन-सी जानकारी एकत्र करते हैं

When you contact us through the WhatsApp form, phone call, WhatsApp message or our website, we may collect:

• Name of one or both partners
• Mobile / WhatsApp number — to communicate with you
• Email address — only if you choose to share it
• Service of interest — Arya Samaj Marriage, Court Marriage, Registration, etc.
• Preferred court / city — Tis Hazari, Rohini, Saket, Dwarka, etc.
• Additional notes you write in the form (preferred date, situation, urgency)
• If you proceed with our service — copies of documents required by law (Aadhar, age proof, photos, etc.)

जब आप WhatsApp फ़ॉर्म, फ़ोन कॉल, WhatsApp message या वेबसाइट के माध्यम से हमसे सम्पर्क करते हैं, तब हम आपका नाम, मोबाइल नम्बर, ई-मेल (यदि दें), आपकी रुचि की सेवा, पसंदीदा कोर्ट/शहर तथा अतिरिक्त जानकारी एकत्र कर सकते हैं। यदि आप हमारी सेवा लेने का निर्णय लेते हैं तो कानून द्वारा निर्धारित दस्तावेज़ों की प्रतियाँ भी ली जाती हैं।

2. How We Use Your Information / जानकारी का उपयोग

• To respond to your enquiry on WhatsApp or phone
• To share fees, process details, document checklist and timeline
• To schedule your marriage / registration appointment
• To prepare and file the legal documents for your marriage / registration with the relevant Marriage Officer or SDM office
• To send you the Marriage Certificate and follow-up service updates
• To improve our website experience (anonymous analytics only)

We do not use your information for marketing other unrelated products, sell it to data brokers, or share it with anyone outside the legal procedure of your marriage.

3. Confidentiality & Sharing / गोपनीयता एवं साझेदारी

Your information is treated as strictly confidential. We DO NOT share, sell, rent, lease or otherwise disclose your personal data to any third party, including:

• Your family members or relatives
• Your community or religious organizations
• Marketing companies or data brokers
• Social media platforms
• Any unauthorized individual

The only exceptions are:

• Legal requirement — When we are legally bound to submit documents to the SDM office, Marriage Officer, Marriage Registrar, Government Department or Court (this is necessary for issuing your Marriage Certificate).
• Witnesses — When you bring witnesses, they will naturally see the marriage details. Witnesses we provide on your behalf are bound by confidentiality.
• Apostille / MEA attestation — When you request foreign attestation, the certificate is shared with the MEA and the relevant embassy as required.
• Court order — If any legal authority directs us by a binding order to disclose information.

आपकी जानकारी पूर्णतः गोपनीय रखी जाती है। हम इसे आपके परिवार, समुदाय, marketing companies, social media या किसी अनधिकृत व्यक्ति के साथ कभी साझा नहीं करते। केवल कानूनी रूप से आवश्यक होने पर ही — जैसे SDM कार्यालय, Marriage Officer, Registrar, सरकारी विभाग या न्यायालय के समक्ष — दस्तावेज़ प्रस्तुत किए जाते हैं।

4. WhatsApp Communication / WhatsApp संवाद

Our website's lead form does NOT store your data on a server. When you submit the form, the entered information is used only to compose a pre-filled WhatsApp message sent directly to our official number 8506989134. WhatsApp's own end-to-end encryption secures the conversation. We strongly recommend using WhatsApp's "disappearing messages" feature if you wish messages to auto-delete after a chosen period.

5. Data Storage & Retention / डेटा भंडारण एवं अवधि

Personal documents shared during your service (Aadhar, photographs, affidavits, etc.) are retained only for the duration of the case and for a reasonable period thereafter as required by law (typically up to 7 years for audit / legal purposes). After that, paper copies are securely shredded and digital copies are permanently deleted, except for the issued Marriage Certificate which remains in the public record at the SDM office.

6. Cookies & Analytics / Cookies

Our website may use basic cookies and anonymous analytics tools (e.g. Google Analytics) to understand which pages are visited, how long users stay and which device they use. This data is aggregate and anonymous — it does not identify you personally. You can disable cookies in your browser settings without affecting our service.

7. Children's Privacy / बच्चों की गोपनीयता

Our services are intended only for adults aged 18 years or above (with the legal minimum being 18 for brides and 21 for grooms under Indian marriage law). We do not knowingly collect personal information from minors. Anyone below the legal age of marriage should not use our services or contact us.

8. Security Measures / सुरक्षा उपाय

• Office documents stored in locked cabinets
• Limited access — only authorized advocates and staff handle case files
• Digital copies stored on password-protected devices
• No client information is posted on social media without explicit written permission
• All staff are bound by professional confidentiality

9. Your Rights / आपके अधिकार

You have the right to —

• Access the personal information we hold about you
• Correct any incorrect or outdated information
• Withdraw consent for further communication at any time
• Request deletion of your data (subject to legal-retention requirements)
• Receive a copy of your documents we hold

To exercise any of these rights, simply call or WhatsApp 8506989134 and mention "Data Privacy Request".

10. Third-Party Links / तीसरे-पक्ष के लिंक

Our website may contain links to third-party websites (Government portals, e-District, MEA, embassies, etc.). We are not responsible for the privacy practices of those websites. Please read their privacy policies separately when you visit them.

11. Policy Updates / नीति में बदलाव

We may update this Privacy Policy from time to time. The "Last updated" date at the top of the page reflects the latest revision. Material changes will be highlighted on our home page for at least 30 days.

12. Contact Us / सम्पर्क करें

If you have any question, concern or complaint about this Privacy Policy, or you wish to exercise your rights, please contact us:

• Phone / WhatsApp: 8506989134
• Website: courtmarriagedelhi.in
• Office: Arya Samaj Mandir Delhi, Delhi NCR (exact address shared on call for privacy reasons)
• Working Hours: Monday – Sunday · 8 AM – 10 PM (24×7 for emergency)

By using our website, calling our phone, sending us a WhatsApp message or submitting our lead form, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.